“In the event of tour/travel service cancellation due to any reason (avoidable or unavoidable), please inform us via email or phone. Cancellation charges will apply from the date we receive your cancellation notice, as follows:

  • Less than 10 days before the travel date: 100% of the package cost will be charged as a cancellation fee.
  • 10 to 20 days before the travel date: 25% of the advance payment will be refunded.
  • 21 to 45 days before the travel date: 50% of the advance payment will be refunded.
  • More than 45 days before the travel date: Full refund of the advance payment, excluding processing fees.

Thank you for your understanding.”